KYC & AML at 1xBet

1. Verification Overview

Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures verify user identity and prevent financial crimes. 1xBet implements these protocols under Curaçao license requirements and international gaming standards.

Philippine players using 1xbet mobile must complete verification to access full platform features. The process confirms age, identity, and payment method ownership.

2. Legal Framework

2.1 Curaçao Licensing Requirements

1xBet operates under Curaçao eGaming license 1668/JAZ. This license mandates strict identity verification protocols.

License requirements include:

Age verification (minimum 21 in Philippines)
Identity document authentication
Address confirmation
Payment method validation
Transaction monitoring

2.2 Philippine Regulations

PAGCOR guidelines require online gambling platforms to verify player identities. While 1xBet holds an offshore license, Philippine users remain subject to local online gambling laws.

Philippine verification standards address:

Underage gambling prevention
Money laundering detection
Terrorist financing prevention
Tax compliance support

2.3 International Standards

1xBet follows Financial Action Task Force (FATF) recommendations for customer due diligence. These global standards combat financial crimes across jurisdictions.

3. When Verification Is Required

3.1 Account Registration

Basic information collection occurs during signup:

Full name
Date of birth
Email address
Phone number
Residential address

Initial registration does not require document submission. However, full verification becomes mandatory before first withdrawal.

3.2 First Withdrawal Request

Account verification triggers automatically when requesting the first withdrawal. Users cannot process payouts without completing KYC procedures.

The platform may request verification earlier if:

Deposit amounts exceed ₱50,000
Betting patterns appear unusual
Multiple accounts use similar details
Geographic inconsistencies arise

3.3 Random Security Checks

1xBet conducts periodic verification reviews on active accounts. These random checks ensure ongoing compliance with AML regulations.

Additional verification may occur when:

Account activity increases significantly
Large withdrawal requests are submitted
Payment methods change frequently
Account location changes repeatedly

4. Required Documents

4.1 Identity Proof

Acceptable identity documents for Philippine users:

Philippine Passport – all information pages
Driver’s License – front and back sides
UMID Card – both sides
PRC ID – complete card images
Voter’s ID – front and back

Document requirements:

Must be government-issued
Valid and not expired
Clear, readable photos or scans
All four corners visible
No alterations or edits

4.2 Proof of Address

Address verification documents dated within last 3 months:

Utility bills – electricity, water, internet
Bank statements – showing full name and address
Government correspondence – tax documents, official letters
Rental agreements – signed lease contracts
Barangay certificate – official residency proof

Address on document must match account registration details exactly.

4.3 Payment Method Verification

For card deposits:

Front side photo showing first 6 and last 4 digits
Cardholder name visible
Middle 6 digits can be hidden
CVV code must be covered

For e-wallet verification:

Screenshot showing account name
Transaction history visible
Account number or email displayed
Date and time stamp included

For bank transfers:

Bank statement with account holder name
Account number visible
Recent transaction history shown

5. Document Submission Process

5.1 Account Settings Access

Step-by-step submission:

Log into 1xBet account
Navigate to profile settings
Select “Verification” section
Choose document type from dropdown menu
Upload clear photo or scan

5.2 Photo Requirements

Technical specifications:

Format: JPG, PNG, or PDF
Maximum file size: 5 MB
Minimum resolution: 300 DPI
Color or black-and-white accepted
No filters or editing applied

Common rejection reasons:

Blurry or unclear images
Partial document visible
Glare covering information
Document expired
Name mismatch with account

5.3 Upload Confirmation

After successful upload:

Email confirmation sent immediately
Document status shows “Under Review”
Processing timeline displayed
Additional requests communicated via email

Users can track verification status through account dashboard.

6. Verification Timeline

6.1 Standard Processing

Typical verification periods:

Identity documents: 24 to 72 hours
Address proof: 24 to 72 hours
Payment verification: 12 to 48 hours
Complete KYC: 3 to 7 business days

Processing times increase during:

Peak withdrawal periods
Weekend submissions
Holiday seasons
High-volume promotional events

6.2 Expedited Review

Urgent verification requests receive priority during business hours. Contact customer support with withdrawal urgency explanations.

Priority processing available for:

Large pending withdrawals
Time-sensitive transactions
Account security concerns

Standard fees do not apply to verification processes. All KYC procedures remain free of charge.

6.3 Resubmission Requirements

Rejected documents require resubmission with corrections. Common issues include:

Expired documents – submit current valid ID
Poor image quality – retake photos in better lighting
Information mismatch – update account details or provide matching documents
Incomplete documents – submit all required pages

Email notifications specify exact rejection reasons and resubmission instructions.

7. AML Monitoring

7.1 Transaction Tracking

1xBet monitors all financial transactions for suspicious patterns:

Unusually large deposits
Rapid deposit-withdrawal cycles
Multiple failed payment attempts
Coordinated account activity
Offshore transfer patterns

Automated systems flag transactions exceeding risk thresholds. Manual reviews follow automated alerts.

7.2 Source of Funds Verification

High-value transactions may require source of funds documentation:

Acceptable proof:

Employment income – payslips, employment contracts
Business income – financial statements, business registration
Investment returns – broker statements, dividend records
Inheritance – legal documentation, bank transfers
Property sales – sale agreements, transfer records

This additional layer prevents money laundering through gambling platforms.

7.3 Enhanced Due Diligence

Certain accounts undergo enhanced scrutiny:

Monthly deposits exceeding ₱500,000
Professional or VIP player status
Politically Exposed Persons (PEPs)
High-risk geographic locations

Enhanced checks include deeper background verification and ongoing monitoring.

8. Data Security

8.1 Document Protection

Security measures for submitted documents:

SSL encryption – all uploads encrypted during transmission
Secure storage – documents stored on protected servers
Limited access – only authorized verification staff view documents
Automatic deletion – documents removed after verification completion or account closure

1xBet complies with GDPR principles regarding personal data protection.

8.2 Privacy Standards

Personal information usage restrictions:

Documents used solely for verification purposes
No sharing with third parties without consent
No marketing database inclusion
No cross-platform data transfer

Users exercise data access rights through formal requests to customer support.

8.3 Fraud Prevention

Document authentication methods:

Watermark detection
Metadata analysis
Font consistency checks
Government database cross-referencing where available
Duplicate submission alerts

Fraudulent document submission results in immediate account suspension and potential legal action.

9. Common Verification Issues

9.1 Name Discrepancies

Account name must match identity documents exactly.

Acceptable name variations:

Middle name inclusion or omission
Suffix additions (Jr., Sr., III)
Nickname vs. legal name if documented

Unacceptable variations require account detail updates before verification approval.

9.2 Address Mismatches

Address format differences between documents and registration:

Solutions:

Update account address to match documents
Provide alternative address proof matching original registration
Submit explanation letter with supporting documents

Barangay, city, and province must match across all documents.

9.3 Expired Documents

Recently expired documents may receive conditional acceptance:

Expired within last 30 days
Renewal documents pending
Temporary government extensions applicable

Standard practice requires current valid documents for smooth processing.

10. Age Verification

10.1 Minimum Age Requirements

Philippine online gambling laws mandate minimum age 21 for all betting activities.

1xBet strictly enforces age restrictions through:

Date of birth verification during registration
Identity document age confirmation
Database cross-checks for accuracy
Periodic age reconfirmation

10.2 Underage Account Detection

Accounts violating age requirements face immediate action:

Account suspension
Balance confiscation
Permanent platform ban
Parental notification when applicable
Regulatory authority reporting

No exceptions apply to underage gambling violations.

10.3 Age Verification Technology

Advanced systems detect potential age violations:

Document authenticity algorithms
Age calculation verification
Behavioral pattern analysis
Device fingerprinting
IP address age correlation

These technologies prevent underage access attempts.

11. Multiple Account Prevention

11.1 Detection Methods

1xBet prohibits multiple accounts per individual. Detection systems identify:

Matching personal information
Identical payment methods
Shared IP addresses
Device fingerprint similarities
Betting pattern correlations

Duplicate accounts trigger automatic verification requests.

11.2 Violation Consequences

Multiple account violations result in:

Secondary account closure
Bonus forfeiture across all accounts
Withdrawal restrictions
Primary account review
Potential permanent ban

Only one account per person, household, and payment method is permitted.

11.3 Legitimate Multiple Accounts

Family members at same address may maintain separate accounts if:

Each person completes individual verification
Unique payment methods used
Different personal details provided
No bonus abuse occurs

Proper verification prevents false duplicate account flags.

12. Withdrawal Restrictions

12.1 Pre-Verification Limitations

Unverified accounts face withdrawal restrictions:

Maximum withdrawal: ₱10,000 monthly
Processing delays: 7 to 14 business days
Limited payment methods available
Additional documentation requests likely

Full verification removes these limitations.

12.2 Post-Verification Benefits

Verified accounts enjoy:

Unlimited withdrawal amounts
Faster processing times (24 to 72 hours)
All payment methods accessible
Reduced additional checks
Priority customer support

Verification provides complete platform access.

12.3 Verification Before Deposit

Users can complete verification before making deposits. This proactive approach:

Eliminates withdrawal delays
Confirms account legitimacy upfront
Prevents document expiration issues
Streamlines future transactions

Early verification recommended for serious players.

13. Business Account Verification

13.1 Corporate Account Requirements

Business accounts require additional documentation:

Business registration certificate
Tax identification number (TIN)
Authorized representative ID
Board resolution or authorization letter
Company bank account proof

Corporate verification takes 7 to 14 business days.

13.2 Authorized Representative

Individual operating business account must verify:

Personal identity documents
Official authorization from company
Proof of employment or ownership
Signing authority documentation

Representative undergoes standard KYC procedures alongside business verification.

14. Politically Exposed Persons

14.1 PEP Classification

PEPs include individuals holding prominent public positions:

Government officials
Military officers (colonel and above)
Judiciary members
State-owned enterprise executives
Political party leaders

Family members and close associates of PEPs also face enhanced scrutiny.

14.2 Enhanced Verification

PEP accounts require:

Source of wealth documentation
Asset declarations
Income tax returns
Detailed transaction explanations
Ongoing monitoring

Enhanced procedures comply with international anti-corruption standards.

15. Third-Party Deposits

15.1 Prohibition Policy

1xBet strictly prohibits third-party deposits. Account holder must own all payment methods used.

Unacceptable practices:

Using family member’s card
Depositing from friend’s e-wallet
Business account deposits for personal betting
Shared bank account deposits

Third-party deposits trigger immediate AML investigations.

15.2 Joint Account Exceptions

Joint bank accounts require special handling:

Both account holders must complete verification
Primary account holder clearly designated
Joint ownership documentation submitted
Written consent from all account holders provided

Limited platforms accept joint account deposits even with proper documentation.

16. Cryptocurrency Verification

16.1 Wallet Ownership Proof

Crypto deposits require wallet ownership verification:

Wallet address screenshot
Transaction history showing deposits
Signed message from wallet address
Exchange account verification (if applicable)

Crypto verification prevents mixing service abuse and criminal fund usage.

16.2 Large Crypto Transactions

Cryptocurrency deposits exceeding $10,000 USD equivalent trigger:

Source of funds investigation
Blockchain analysis
Exchange account verification
Wealth documentation requests

Crypto’s pseudonymous nature requires stricter verification protocols.

17. Document Authenticity

17.1 Forgery Detection

Advanced verification systems identify forged documents through:

Security feature verification
Font and layout analysis
Color scheme authentication
Watermark detection
Government database queries

Sophisticated forgeries may require additional expert review.

17.2 Consequences of Fraud

Submitting fraudulent documents results in:

Immediate account closure
Fund confiscation
Permanent platform ban
Law enforcement notification
Addition to industry blacklists

Fraud attempts carry serious legal and financial consequences.

18. Re-Verification Requirements

18.1 Periodic Updates

Accounts require re-verification when:

Documents expire
Personal information changes
Three years pass since last verification
Payment methods change significantly

Proactive document updates prevent withdrawal disruptions.

18.2 Change of Circumstances

Account detail changes triggering re-verification:

Legal name changes (marriage, court order)
Address relocations
Citizenship status changes
Payment method ownership transfers

Updated documentation must reflect all current information accurately.

19. Customer Support Assistance

19.1 Verification Help

Support channels for verification assistance:

Live chat – real-time guidance during business hours
Email support – [email protected] (example)
Phone support – verification specialists available
FAQ section – common question answers

Response times vary by contact method and inquiry complexity.

19.2 Escalation Process

Unresolved verification issues follow escalation path:

Primary support agent assistance
Verification department specialist review
Senior compliance officer evaluation
Management team intervention

Most issues resolve within initial support contact.

20. Best Practices

20.1 Smooth Verification Tips

Recommendations for hassle-free verification:

Complete early – verify before first withdrawal attempt
Use quality equipment – clear photos from good cameras
Proper lighting – bright, shadow-free document images
Match details – ensure account info matches documents exactly
Respond quickly – address verification requests promptly
Keep documents current – renew expiring IDs proactively

20.2 Common Mistakes to Avoid

Frequent verification errors:

Submitting partial documents
Using edited or filtered photos
Providing expired identification
Entering incorrect account details
Ignoring verification emails
Waiting until withdrawal urgency

Avoiding these mistakes accelerates verification completion.

20.3 Preparation Checklist

Before starting verification:

Valid government-issued ID ready
Recent utility bill or address proof obtained
Payment method details accessible
Good camera or scanner available
Account details match documents
All documents within validity period

Proper preparation ensures single-submission approval.

Key Verification Points

KYC and AML procedures protect both players and platforms from financial crimes. The verification process confirms:

Age compliance – all users meet minimum age 21 requirement
Identity authenticity – real people behind accounts
Address verification – accurate location information
Payment ownership – legitimate fund sources
AML compliance – no money laundering or criminal activity

1xBet operates under Curaçao license 1668/JAZ and follows international verification standards. Philippine users must additionally comply with PAGCOR guidelines and local online gambling laws.

Standard verification completes within 3 to 7 business days. Early verification prevents withdrawal delays and ensures full platform access.

Required documents:

Government-issued photo ID
Address proof dated within 3 months
Payment method ownership verification

All submitted documents receive secure handling and encrypted storage. Information serves verification purposes exclusively and never transfers to third parties without consent.

Verification remains mandatory for all users regardless of deposit or betting amounts. Complete KYC procedures before requesting first withdrawal to avoid processing delays.